At Keenan Solicitors, we recently secured a £6,200 settlement for a client who was injured while travelling as a passenger on a Translink bus.

This was a complex case, as our client did not witness the crash itself and had no details of the at-fault driver. Through careful investigation and persistence, we identified the responsible party, secured liability admission, and ensured our client received fair compensation.

What Happened?

Our client was travelling as a passenger on a Translink bus when:

• A sudden impact caused him to be thrown forward from his seat.
• He attended A&E for treatment of injuries sustained in the crash.

At the time, he was unsure what had caused the crash and had no details of the other vehicle involved.

The Case:

1. Investigating Liability

Our client contacted Keenan Solicitors after a recommendation for our expertise in road traffic claims.

• Ciaran Keenan handled the case.
• We immediately wrote to Translink to establish:
  • What happened
  • Who was at fault

It was confirmed that:

• The collision was caused by another driver, not the bus.
• Translink was pursuing separate litigation, and liability was ultimately found with the third-party driver.
• We traced the insurance company for the at-fault driver and secured a formal admission of liability.

2. Medical Evidence

While investigating liability, we gathered:

• A&E and GP records
• We arranged for the client to be examined by our Consultant in A&E Medicine, who reported:
• • A minor knee injury
  • Neck and upper back pain, resolving within 6 months
  • Some anxiety about road travel

3. Settlement & Resolution

With liability admitted and medical evidence completed, we entered into negotiations with the insurer.

We secured a settlement of £6,200 without the need for court proceedings.

The Outcome:

• £6,200 compensation secured for physical and emotional trauma
• At-fault driver identified through legal enquiries
• No need to attend court
• Client highly satisfied with our service and result

Conclusion:

Our client was delighted with the result and left this 5-star Google review: